Privacy Policy

Last updated: September 1, 2026

Six Pines Counseling respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit our website.

This policy applies to information collected through the public Six Pines Counseling website. It does not replace our Notice of Privacy Practices, which explains how protected health information is handled when you receive counseling services from us.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you:

  • Submit a contact or appointment-request form;

  • Request information about counseling or supervision services;

  • Communicate with us by email or phone;

  • Subscribe to emails or updates, if available; or

  • Use a scheduling link, client portal, or other service connected to the website.

Depending on what you submit, this information may include:

  • Your name;

  • Email address;

  • Phone number;

  • Preferred method of contact;

  • General information about the service you are seeking;

  • Insurance-related information;

  • Scheduling preferences; and

  • Any other information you choose to provide.

Please do not submit detailed clinical information, diagnoses, treatment history, Social Security numbers, payment-card information, or other highly sensitive information through a general website form or standard email.

Information Collected Automatically

When you visit the website, certain information may be collected automatically, including:

  • Internet Protocol address;

  • Browser and device type;

  • Operating system;

  • Pages viewed;

  • Referring website;

  • Approximate geographic location;

  • Date and time of visits; and

  • Information about how visitors interact with the website.

This information is generally used to operate, secure, and improve the website.

How We Use Information

We may use information collected through the website to:

  • Respond to questions and appointment requests;

  • Determine whether our services may be an appropriate fit;

  • Provide information about counseling or supervision services;

  • Schedule consultations or appointments;

  • Communicate with prospective and current clients;

  • Operate, maintain, and improve the website;

  • Monitor website performance and security;

  • Prevent fraud, misuse, or unauthorized access;

  • Meet legal, regulatory, and professional obligations; and

  • Protect the rights, safety, and property of Six Pines Counseling and others.

Submitting a website form does not establish a therapist-client relationship.

Cookies and Analytics

This website is hosted through Squarespace. Squarespace and other connected services may use cookies and similar technologies to operate the website, remember visitor preferences, analyze website traffic, and understand how visitors use the site.

Cookies may include:

  • Necessary cookies, which support essential website functions and security;

  • Functional cookies, which remember settings and preferences; and

  • Analytics and performance cookies, which provide information about website visits and usage.

You may be able to manage nonessential cookies through the cookie banner or settings displayed on the website. You may also control cookies through your browser settings. Disabling some cookies may affect how the website functions.

We do not use website information to provide automated mental health diagnoses or treatment recommendations.

How We Share Information

Six Pines Counseling does not sell personal information.

We may share limited information with service providers that help us operate the website and practice, such as:

  • Website hosting and analytics providers;

  • Secure client-portal and scheduling platforms;

  • Email and communication providers;

  • Insurance eligibility or billing platforms;

  • Information-technology and security providers; and

  • Professional advisers when reasonably necessary.

These providers may process information only as needed to perform services on our behalf or as otherwise permitted by their agreements and applicable law.

We may also disclose information when reasonably necessary to:

  • Comply with applicable laws, regulations, court orders, or lawful requests;

  • Protect the safety or rights of an individual;

  • Investigate suspected fraud, security threats, or misuse;

  • Enforce our Website Terms and Conditions; or

  • Complete a business transition, such as a merger, reorganization, or transfer of practice assets, subject to applicable confidentiality requirements.

Protected Health Information

Information collected after you become a client may qualify as protected health information under the Health Insurance Portability and Accountability Act and other applicable laws.

Our use and disclosure of protected health information is governed by our Notice of Privacy Practices, professional ethical obligations, applicable law, and the clinical agreements provided to clients.

If this Privacy Policy conflicts with the Notice of Privacy Practices regarding protected health information, the Notice of Privacy Practices will control.

Current clients should use the designated secure client portal for clinical communications whenever possible.

Third-Party Websites and Platforms

Our website may include links to third-party websites or services, including client portals, scheduling platforms, insurance platforms, payment processors, and professional resources.

These services operate independently and maintain their own privacy policies and security practices. Six Pines Counseling is not responsible for the privacy practices or content of third-party websites. We encourage you to review their policies before submitting personal information.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, or internet transmission can be guaranteed to be completely secure. Please avoid sending sensitive clinical or financial information through standard email or general website forms.

Data Retention

We retain website information only for as long as reasonably necessary to:

  • Respond to your request;

  • Provide services;

  • Maintain appropriate business and professional records;

  • Meet legal, regulatory, insurance, or contractual obligations;

  • Resolve disputes; and

  • Protect the security and integrity of our systems.

Clinical records are retained according to separate legal, ethical, and professional record-retention requirements.

Children’s Privacy

This website is intended primarily for adults seeking information about counseling services for themselves or their families. We do not knowingly collect personal information directly from children under 13 through the public website.

A parent or legal guardian may contact us regarding services for a child or adolescent. Minors should not submit personal information through the website without the involvement and permission of a parent or legal guardian.

If you believe a child has submitted personal information without appropriate permission, please contact us so that we can review and address the situation.

Your Privacy Choices

Depending on applicable law, you may have the right to:

  • Ask whether we maintain personal information about you;

  • Request access to or correction of your personal information;

  • Request deletion of certain personal information;

  • Withdraw consent when processing is based on consent;

  • Opt out of nonessential cookies;

  • Unsubscribe from promotional emails; or

  • Appeal the denial of an eligible privacy request.

These rights may be limited by legal, professional, insurance, or record-retention requirements. Rights involving protected health information should be exercised as described in our Notice of Privacy Practices.

To submit a privacy request, contact us through the website’s Contact page. We may need to verify your identity before completing a request.

Do Not Track Signals

Some browsers offer a “Do Not Track” setting. Because there is not currently a uniform industry standard for responding to these signals, this website may not respond to every Do Not Track request. You can manage cookies through the website’s cookie settings and your browser.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, technology, or legal obligations. Updates will be posted on this page with a revised “Last updated” date.

We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Six Pines Counseling through the Contact page.

Please do not include detailed clinical information in a general privacy inquiry.